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Product Change
In case the customer wishes to change any product(s), they have the right to do so, according to article 4, par. 10 of law 2251/94, within 14 days from the moment they received it, provided that the product(s) has not been used, is in its original packaging intact, has not been damaged, has not been unsealed and receipt is available. For the best service of the users, it is prudent to check the products on arrival and their delivery to them, for any obvious defects of the products themselves or their packaging.
The charge for the change has the cost of transport fees.
*If the change is due to a defect of the product, the change is free.
The procedure is as follows:
First, state your request to info@georgiouk.gr by writing the code and the number of the product you have and the new code / number you want. You can also tell us by phone on 2310783251 from Monday to Friday during the hours 09:30-14:00.
Then send the product to the address:
K. GEORGIOU S.A.,
Extension of Themistocleous Street,
Komvos Diavaton, behind LIDL store,
Thessaloniki, 57008.
Shipping is done at your expense.
*If the return is due to a product defect, you return it to us at our expense.
After receiving the product and verifying its condition, we send you again what you want with a new shipping code.
* In case there is a price difference in the change, the following is done:
a) if the new product(s), along with the shipping fees, is more expensive, you will be charged the extra amount, by deposit in the accounts of our company.
b) if the new product(s), along with the shipping fees, is cheaper, we credit the difference to you in the form of a credit slip that you can use in a future purchase from our store.
Product Return
In case the customer wishes to return any product(s), they have the right to do so, according to article 4, par. 10 of law 2251/94, within 14 days from the moment they received it, provided that the product(s) has not been used, is in its original packaging intact, has not been damaged, has not been unsealed and receipt is available.
The procedure is as follows:
First, state your request to info@georgiouk.gr by writing the code and the number of the product you wish to return. You can also tell us by phone on 2310783251 from Monday to Friday during the hours 09:30-14:00.
Then send the product to the address:
K. GEORGIOU S.A.,
Extension of Themistocleous Street,
Komvos Diavaton, behind LIDL store,
Thessaloniki, 57008.
Shipping is done at your expense.
*If the return is due to a product defect, you return it to us at our expense.
After receiving the product and verifying its condition, we credit the difference to you, accounting for any applicable shipping fees, in the form of a credit slip that you can use in a future purchase from our store.
Order cancellation
In case the customer regrets their order and wants to cancel it, they have the right to do so, either by phone on 2310783251 or by sending a message to info@georgiouk.gr, provided that the shipping process has not started. If the order has been shipped, it is subject to the "Product Return" procedure.